1. Scope of application

1.1 These General Terms and Conditions (hereinafter "GTC") apply to all orders placed by consumers (§ 13 BGB) and entrepreneurs (§ 14 BGB) (hereinafter "customer") via the iOS app of Hoodie Hoo Agency GmbH (hereinafter "Hoodie Hoo").

1.2 For the purposes of these GTC, a consumer is any natural person who enters into a legal transaction for purposes that predominantly cannot be attributed to their commercial or self-employed professional activity.

1.3 For the purposes of these GTC, an entrepreneur is a natural or legal person or a partnership with legal capacity who, when entering into a legal transaction, acts in the exercise of their commercial or self-employed professional activity.

2. Contractual partner

The purchase contract is concluded with Hoodie Hoo Agency GmbH, Max-Keith-Straße 29, 45136 Essen, Germany.

3. Subject matter of the contract

3.1 Hoodie Hoo offers the possibility to design and order high-quality textiles with digital printing via the iOS app. Orders are possible from a quantity of 1 onwards.

3.2 Delivery is made to the following countries: Germany, Austria, Switzerland, Norway, Sweden, Finland, UK, Spain, France, Portugal, Netherlands, Belgium, Italy, Poland, Slovakia, Denmark, Czech Republic, Greece, Romania.

4. Conclusion of contract

4.1 The presentation of products in the app does not constitute a legally binding offer, but an invitation to order.

4.2 By clicking the "Buy now" button, the customer places a binding order for the goods contained in the shopping cart. The confirmation of receipt of the order takes place immediately after sending the order and does not yet constitute acceptance of the contract.

4.3 A purchase contract is only concluded when we accept the order by sending an order confirmation by e-mail.

5. Prices and payment conditions

5.1 All prices are inclusive of statutory value added tax and plus shipping costs. Information on shipping costs is available during the ordering process.

5.2 The following payment methods are available: Apple Pay, PayPal, Klarna, credit card (Visa, MasterCard, Amex).

6. Delivery and delivery conditions

6.1 Delivery is made to the delivery address specified by the customer within the aforementioned countries.

6.2 The delivery time is, unless otherwise stated, 5-10 working days.

6.3 Should an ordered product not be available, we reserve the right not to perform the service. In this case, we will inform the customer immediately and refund any consideration already received without delay.

7. Retention of title

The goods remain our property until full payment has been made.

8. Right of withdrawal

8.1 Consumers generally have a right of withdrawal.

8.2 However, the right of withdrawal does not apply to contracts for the supply of goods that are not prefabricated and for the manufacture of which an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer. This applies in particular to customized textiles that are printed according to the customer's specifications.

9. Warranty and liability

9.1 The statutory warranty rights apply.

9.2 We are always liable for claims due to damages caused by us, our legal representatives or vicarious agents:

• in case of injury to life, body or health,

• in case of intentional or grossly negligent breach of duty,

• for guaranteed promises, where agreed, or

• to the extent that the scope of the Product Liability Act is opened.

9.3 In the event of a breach of material contractual obligations, the fulfillment of which enables the proper execution of the contract in the first place and on the observance of which the contractual partner may regularly rely (cardinal obligations), the liability is limited in amount to the foreseeable damage typical for the contract at the time of conclusion of the contract, the occurrence of which must typically be expected. In all other respects, claims for damages are excluded.

10. Data protection

We collect and store the data necessary for the transaction. When processing the customer's personal data, we comply with the legal provisions. Further information can be found in our privacy policy.

11. Final provisions

11.1 The law of the Federal Republic of Germany applies to contracts between us and the customer, excluding the UN Sales Convention.

11.2 If the customer is a merchant, a legal entity under public law or a special fund under public law, the place of jurisdiction for all disputes arising from contractual relationships between the customer and us is our place of business.

11.3 The contract language is German.

12. Severability clause

If a provision of these GTC is or becomes invalid, the validity of the remaining provisions remains unaffected. In place of the invalid provision, the legal regulations apply.

These GTC provide a legal basis for the sale via the iOS app of Hoodie Hoo Agency GmbH and cover essential areas such as conclusion of contract, prices, delivery conditions, right of withdrawal, warranty and liability. For a precise legal examination and adaptation to specific company needs, it is recommended to consult a lawyer.